FAQ's
Q. How do I receive the product after purchase?
- After confirming the payment, you will receive the software license by email and on the website in a few minutes, in some cases it may take up to 24 hours.
- Deadline for orders: 23:00
- Order processing time: 1-2 days (working days)
- Transit time: 1-2 days (working days)
- Total delivery time: 2-4 working days . Rest assured that we are working diligently to ship your order as quickly as possible so that you receive your product without delay.
Q. How is the delivery made?
- All products are delivered digitally via email and to the account on the website.
Q. Is WOW Soft an official Microsoft partner?
- WOW SOFT is a retailer of digital refurbished software licenses operating under CJEU rules.
Q. Do you provide technical support for installation?
- Yes, we offer 24/7 technical support for the installation of purchased products at the email address support@wow-soft.ro .
Q. What payment methods do you accept?
- We accept Visa, Mastercard, PayPal, Netopia, and many other secure payment methods.
Q. Is there a warranty for the products?
- Yes, we offer a 30-day money back guarantee.
- Some products have a warranty of 1 or 2 years, this will be clearly specified on the product page.
Q. What do I do if I have problems with my purchased license?
- You can contact our support team at support@wow-soft.ro or by phone at 0787560932 for assistance.